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MCLEAN, Va. - Hampton Hotels today announced the launch of an updated guest appreciation initiative that will add a uniquely delicious feature to each of its U.S. hotels within its nearly 1,900 property portfolio worldwide this fall, enhancing the guest experience and rewarding loyal Hampton guests and Hilton HHonors members.
"At Hampton, we're always looking for unique ways to surprise and delight our guests," said Phil Cordell, global head, focused service and Hampton brand, Hilton Worldwide. "We wanted to further extend a token of our appreciation to our loyal guests by updating this recognition point so that our repeat travelers and Hilton HHonors members will be able to experience touches of VIP treatment the moment they arrive at Hampton."
Beginning in mid-December, loyal Hampton guests and members with Gold and Diamond status in the Hilton HHonors guest loyalty program will be offered a special snack delivery package immediately at check in at Hampton Hotels throughout the U.S. Snack packages will include several snack food favorites, such as granola bars, mixed nuts, flavored water, chocolate and fruit snacks.
"Not only are we hearing positive feedback from our guests about the updated offering, but we are also seeing an upward trend in our guest loyalty scores since the snack delivery launched in our test markets," Cordell said. "We expect that those positive results will only continue to increase as these items are rolled out across our nearly 1,900 Hampton hotels worldwide."
Hampton will implement the new guest loyalty offering in December in alignment with this year's celebration of the 25th anniversary of Hilton HHonors, the guest loyalty program for Hilton Worldwide's 10 distinct hotel brands.
For more information about Hampton Hotels please visit http://news.hampton.com, or to make a reservation please visit www.hampton.com. For more information about Hilton HHonors, please visit www.HiltonHHonors.com.
Director, Global Brand Public Relations, Hampton Hotels
901 374 6383
About Hampton by Hilton As the number one ranked franchise for the past eight years, according to Entrepreneur®, Hampton by Hilton, including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton, serves value-conscious and quality-driven travelers with more than 2,200 properties totaling more than 223,000 rooms in 19 countries and territories. High quality accommodations and amenities, such as complimentary Wi-Fi and free hot breakfast, contribute to Hampton by Hilton ranking as a leader in its segment. Hampton by Hilton Team Members deliver friendly, authentic, caring and thoughtful service defined as Hamptonality. Hampton by Hilton is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. For more information about Hampton by Hilton, visit www.hampton.com or news.hampton.com and connect online at Facebook, Twitter, YouTube and Instagram.
About Hilton Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.
About Hilton Honors Hilton Honors is the award-winning guest-loyalty program for Hilton’s 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room, and access their room using a Digital Key. With more than 60 million members, Hilton Honors offers hundreds of ways to earn and redeem Points. Members can redeem their Points for free nights, premium merchandise, items on Amazon Shop with Points; make charitable contributions or gain access to unique events through the Hilton Honors auction platform (honors.com/auctions), such as exclusive artist experiences and hotel concert events with Live Nation®, or race experiences with the McLaren-Honda Formula 1 team. The program is free to join, and travelers may enroll online by visiting www.HiltonHonors.com or connect with Hilton Honors at news.hiltonhonors.com.